Delivery Policy - Insulation Products

After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.

If you have selected delivery, we will attempt to deliver your goods via our own delivery network within 1 to 3 working days; however, if goods are unavailable delivery will take a little longer.

If you wish to query a delivery please contact us at sales@insulationsuperstore.com.au

If you have selected Pick-Up your order will generally be available to pick up within 1 to 2 hours of receipt. A member of our team will call to confirm pick up time so that your order is ready for you on your arrival.

Additional Delivery Charges

Additional delivery costs may be incurred if we are unsuccessful in delivering your insulation. Should you wish to arrange an alternative time or location please contact our team at the earliest opportunity to advise of such change.